San Gabriel Valley Symphony – Privacy Policy
The San Gabriel Valley Symphony ("SGV Symphony", “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information through our websites, mobile platforms, and any related communications or services we provide. By using our platforms, you agree to the practices outlined below.
We may update this Privacy Policy from time to time. If changes are made, we will update the “Last Updated” date at the top of this page. Updates take effect immediately upon posting. We encourage you to review this policy regularly.
I. INFORMATION WE COLLECT
A. Information You Provide Voluntarily
You may be asked to submit personal information when signing up for email updates, donating, buying tickets, registering for events, or participating in our educational programs. This may include your name, email address, mailing address, phone number, or demographic data. If you participate in educational or community programs (in-person or virtual), we may request your consent to use photos or recordings for promotional purposes.
B. Information Collected Automatically
Our website may use cookies or similar technologies to improve your experience and help us understand how visitors use our site. These tools collect data such as browser type, referral pages, and general user behavior. You can adjust your browser settings to disable cookies, though some features of our website may not function properly without them.
II. HOW WE USE YOUR INFORMATION
We collect information to:
Process donations, ticket orders, and event registrations
Provide updates on SGV Symphony programs and events
Understand audience engagement and improve our services
Highlight community participation in marketing materials (with consent)
Promote future concerts and initiatives relevant to our mission
A. Email Communication
If you opt-in to receive emails from us, we may send you updates about concerts, education programs, or community partnerships. Every email includes an option to unsubscribe.
B. Other Communication
If you’ve provided contact information, we may also reach out via phone or mail for important updates or concert information. You can opt out at any time by contacting us.
C. Third-Party Sharing
We may share your information with trusted partners for the purposes of ticketing, email delivery, payment processing, or promotional initiatives. We do not sell your personal information. We may also disclose information if required by law or necessary to protect the SGV Symphony or its users.
III. SECURITY
We take appropriate technical and organizational measures to protect the personal information you share with us. Information is encrypted when transmitted (e.g., during online transactions), and only staff with relevant duties are granted access to stored information. We retain data only as long as needed for the intended purpose or as required by law.
IV. CHILDREN’S PRIVACY
We do not knowingly collect personal information from children without parental consent. Parents or guardians can contact us at any time to review, update, or delete their child’s information.
V. LINKS TO OTHER SITES
Our website may link to third-party websites. We are not responsible for the content or privacy practices of those sites.
VI. YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights regarding how your personal data is used, including the right to access, correct, delete, or object to processing. If you’d like to exercise these rights, contact us at the email address below.
VII. CONTACT US
If you have questions or requests regarding your personal information or this Privacy Policy, please contact:
San Gabriel Valley Symphony
Email: info@sgvsymphony.org
Subject Line: "Privacy"
